Orders and Delivery

We only process your order for delivery after your payment has been approved via Paypal and other payment methods we use such IDEAL, Mastercard, Visa, Paypal, Bancontact, Sofort and Klarna. If you order before 17:00, we will process your order and ensure we hathe same day and you will receive your order within 1 to 2 working days. If the product you ordered is not in stock and the delivery time is longer than 1 to 2 working days, we will contact you as soon as possible.

Shipping costs Netherlands

  • For orders under €25,- we charge €4.95 in shipping costs
  • No shipping costs will be charged for orders over €25

Shipping costs Belgium and Germany

  • For orders under € 50.00 we charge € 6.99 in shipping costs
  • For orders above € 50.00 no shipping costs will be charged


Around extra busy days such as the holidays in December or special promotion days such as VAT days, different delivery times may apply for all delivery options.

Shipping after prepayment via IDEAL

In our webshop you can pay with IDEAL. This works quickly and easily. Especially because all the major banks are cooperating with this. With this payment service you pay for purchases on the internet directly. The big advantage? With one click you are within your trusted banking environment of internet banking. Ideal was developed by ABN Amro, ING Bank, Potbank and Rabobank. All Internet banking customers of the participating banks can use it.

Return order

You can return an order by post within 14 days of receipt or collection date. When returning, please keep us informed by sending an email to support@123hair.nl with your order number and the item names of the returned items.